RVGraphicPros.com uses UPS, FedEx or USPS for almost all shipments. We ship to all 50 US States. With our shipments, the following services are available: Ship Notification and tracking. All orders are shipped ground (standard) unless customer chooses and pays for expedited shipping. Ground shipments vary in delivery time depending on your location. Shipping times are not guaranteed unless customer pays for next day air shipping. Which will then have a guaranteed time of delivery.
Most orders are produced and shipped out in 7-10 days. All of our graphics kits are made to order so you get the freshest materials and not old stock. Delays in shipment can sometimes occur if we have shortages of materials or other manufacturing delays. Because of these possible delays, we can't guarantee an exact time on our kits but we try to get them out to our customers as fast as possible.
If a customer orders incorrect parts, then the shipping fees are the customer’s responsibility. If a customer orders correct parts, but incorrect parts or damaged parts are received, then the customer may return the incorrect or damaged parts at no additional charge.
RETURNS: These products are made upon request. All sales are final. However, sometimes problems can occur. If the parts that you received are damaged or incorrect, please contact us immediately. Damaged parts will be replaced. For other issues, please contact our customer service department.